Shipping and Returns

All Prices are in NZD
Shipping Policy
After purchasing a Printable Art product, it is instantly available to download and save onto your device.
Orders placed through the website for physical Art Prints are printed to order, so please allow 2-3 weeks turnaround time for printing before they are shipped.
Orders placed through the website for in stock products will be dispatched within 48 hours. In most cases orders will be sent the following business day after being confirmed and paid for.
Should there be any delay in your order being dispatched, we will notify you as soon as possible. Orders are sent by either New Zealand Couriers or Courier Post with tracking and signature. 
Shipping charges are calculated at check out. New Zealand orders over $99 ship for free.
Please contact us at for rest of the world shipping enquiries. However, for Art Prints - If you are outside of New Zealand, we suggest purchasing the Printable Download version. This will provide you with files you can have printed at a business local to you, that provides professional fine art imaging  and reproduction services. Of course you can also print at home.
Refund Policy
Digital products that are available immediately to download, are not able to be returned or refunded.
Returns: Please contact Windblown Workshop before returning any items. Our policy lasts 14 days. Products can be returned for a refund within 14 days of delivery. If 14 days have gone by since the delivery of the item, unfortunately we cannot offer you a refund or exchange.
To be eligible for a refund, your item must be unused and in the same condition that you received it.
The cost of return shipping is the responsibility of the customer (provided the goods aren't faulty).
To complete your return, we require a receipt or proof of purchase.

Additional non-returnable items:
Gift cards
Sale items
Downloadable digital products

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. We will notify you when we have processed your refund.

Sale items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Sample sale items cannot be refunded.

We only replace items if they are received defective or damaged. We advise you to examine your purchase as soon as reasonably possible after delivery. If you find any defect in the condition of the goods and need to exchange it for the same item, send us an email at

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the initial courier cost will not be refunded and the cost associated with free shipping on any item will be deducted from the refund.

Please include your order details and contact information with your return. We recommend using a trackable delivery service and obtaining a receipt and a package ID. Windblown Creatives Limited takes no responsibility for missing returns.

At our sole discretion, partial refunds may be granted for an item not in its original condition, is damaged for reasons not due to our error, or that is returned more than 14 days after delivery.

Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at